Our mission is to provide high-quality foreign domestic worker (FDW) services that are tailored to the specific needs of each client. Tailormaid offers a number of bespoke FDW services, including:
Tailormaid is committed to providing ethical and transparent FDW services, and we have won numerous awards for our commitment to excellence, including the Singapore Prestige Award in 2020, 2021, and 2022.
We would like to thank everyone that is supporting our mission and having patience in all that we do. Thank you so much for your understanding and helping us driving our mission.
It is not luck, it is how your helper should be.Why Us
The judges commend Tailormaid for their commitment to providing first-class services, and tackling unethical and unfair practices in the industry. Lowering worker transfers and boosting happiness for both employers and helpers are top priorities for founders Chloe and Carmen, and the duo run the only agency in Singapore that provides explicit biodata – information about maid’s family members, detailed work experience, and interview performance, alongside video snippets of the interview – to clients.View Tailormaid®
As one of Singapore's highly regarded business award, SMEs whom bears the iconic Singapore SME 500 Award trademark signifies strength, competitiveness, excellence and the ability to go beyond boundaries. Apart from business excellence, the Singapore SME 500 Award honours leading businesses that have proven its success within relating industries, boasting abilities and capabilities to expand and internationalise.Our Services
But if what you’re looking for is a maid agency that takes the time to understand your needs, offers continuous support, and complete transparency, go with us.Why Us
Helper proposed to you is fully based on your needs and requirements. Guaranteed personalised.Learn More
A pool of qualified, ready and eager helpers ready to join your family for your selection.Learn More
Explicit biodata containing information about maid’s family members, work experience, and interview performance, with videos.Learn More
Rather than having the employers to absorb the financial liabilities of the helpers, we will take up the responsibilities for it.Learn More
Detailed and itemised receipt so you are fully aware of what you are paying for and not the usual one lump sum.Learn More
We’ll make our way down to wherever you are for all our meet-ups. Even after office hours.Learn More
Save the trees, why not? Video calls, E-signing and soft copies for all the documents when you opt for contactless service.Learn More
From revision Training to short getaway, you need it, we board it. Your peace of mind is our assurance.Learn More
Really appreciate Chloe and her team's efforts in my whole process of searching for a domestic helper to take care of my elderly dad. Thanks to Chloe's prompt responses and Tailormaid's matching process in matching the best-fit helper to client's needs, I felt that my anxiety was greatly reduced and felt much reassured. Great job and keep it up! 💝
Professional and excellent customer service! Chloe was very prompt and patient in answering my many questions, including on weekends and outside of office hours. She is easy to talk to and makes it a point to understand employers’ needs to better match them to a suitable helper. She would ensure that the helper knows her job role and employers’ expectations. Highly recommend this agency to anyone who is looking for domestic helper!
I would highly recommend Tailormaid Services. As the name of the company, they will "tailor" the most suitable helper for you base on your needs and wants. Really appreciate and thankful on how Chole has made the entire process so simple and easy..and the next thing you know, your helper is at your doorstep! Great service!
Great experience with Tailormaid for the following : They start at 9! When in a hurry for help, it’s great! They are EFFICIENT! Action started on the same day! They are patient with my endless questions! They follow up on WP application very closely! They do more than what I signed up for.. most kind of them! Many thanks, Chloe!
I would like to recommend to others! they're working very quickly and efficiently. I want to say thank you for always letting me know what to do one step ahead and helping me everything that I need to take care of. The process was very smooth till helper come to my place, and the feedback was really fast even at night or weekends. I felt sorry but also grateful about their rapid feedback. I've met a good helper now, and I'm satisfied with her work as well.
As someone hiring a helper for the 1st time, Chloe provided great service in the whole process. Communication was prompt and friendly despite the challenges in managing the logistics during the pandemic. She also made effort to explain the job scope to my helper before she joined to align expectations and ensure smooth transition. Thank you Chloe.
Chloe was really helpful compared to many other agents out there! Was referred to her by my colleague after failed attempts at getting decent helpers by other maid agencies & the way Chloe assisted me was way different than the rest. She took the time to figure out what was the help I needed and categorised potential helper candidates for me instead of bombarding me with a huge album to choose. The entire process was smooth and Chloe’s explanation on everything is clear cut. I love the fact that she provides soft copy documents immediately and explains what the documents are about. Chloe is also efficient in replying any queries I have at somewhat decent timings due to me having a infant son to care for. Thank you Chloe for helping me and my family find a keen to learn and hardworking and polite helper whom even my son loves!
In this very challenging year, I decided I need to hire a helper to assist me with my household (due to plenty reasons for the need). And frankly speaking, it’s pretty scary enough as I have no idea where to start or even how to begin with. As a first time employer myself, after hearsay from so many people how engaging agencies can actually be a nightmare, I done my due diligence to enquire one by one. That’s when I decide to brace myself, trust my faith and engage TailorMaid where I met Chloe. I must say, Chloe has been very responsive, friendly and patience in answering all my concerns/queries. She will go through in detail of the requirements I need, filter and select the helper that best fits my requirements. To my amazement, the helper she selected for my family was able to pass our expectation and without further interviews required, we decided to hire the helper she recommended! You definitely can also count that she is not pushy and hard selling (at all). She will be brutally frank with you on what are the fees payable with no hidden cost towards it. On top of that, her service fees are very reasonable unlike what other agencies in the market that extortionate potential employers at this point of time when transfer helpers are in demand but for Chloe, this is against her practice. (Thumbs Up) Therefore, if you want competent and reliable service, check out Tailormaid – Chloe. Your first time “engaging a helper” journey will be of a breeze. I will highly recommend her service! 😊
Excellent personalized service at affordable price. We got our first Helper there and have been very satisfied thus far. 😊
Thank you Chloe for helping to bring in our helper. Appreciate your effort in following up closely and got everything covered for us including the very finest details of things. Thank you again!
Very good service and the maid they send to us also good. Chloe is a fun and approachable person so I’m recommending this agency if u looking for a helper.
Chloe has been very professional and has done a great job in knowing the needs of the customers. Very responsive and provide the best service even during the COVID difficult time. Highly recommended!
Chloe is extremely efficient, very responsive to queries and does her very best to ensure that the transaction is smooth. Very impressed with her professionalism. Thank you for making the entire process seamless for us.
After 3 years of trying different employment agencies, TailorMaids has been a breath of fresh air. We are very impressed by TailorMaids and following would be 3 key reasons I would recommend them: ⁃ Very detailed and accurate Bio Data for each FDW ⁃ Rigorous process to ensure a good Employer and FDW match ⁃ Going the extra mile with a smile and laughter ⁃ Passionate to do the right thing and ensuring mutual benefit for employee and FDW
I didn’t use to trust any maid agencies in Singapore and was cynical when Chloe told me about what they stood for and how they believe in finding the right match for both parties. We encountered many hiccups along the way but Chloe always delivered a backup option and solution. She went out of her way to make us feel looked after - which we really appreciate. I applaud Tailormaid for not succumbing to its industry’s peers and their (often non-righteous) way of doing things. For this reason, I stood by TAILORMAID for the last three months whilst we searched for our helper whom we are so happy with now.
I came across Tailormaid via some online and to this day, i would say i didnt regret engaging them. Chloe is very nice and professional who never fails to provide updates. She just does EVERYTHING and i wouldnt need to worry a thing. All i need to do is just sign some documents, pay and wait. As far as i can see, Chloe is very warm and passionate and care about all the helpers her agency has to offer. Now that is a rare trait as sometimes you dont find people who imbue compassion into their business. Tailormaid is really professional and will only match you with the right helper, the one that suits you by going thru the helpers profile who are shortlisted. The helper i had engaged is very professional and nice as well even though they are new to the country. Bottom line is, should you come across Tailormaid agency in your search for a helper, you should just picked up the phone RIGHT NOW n call. A very very good first time experience ive had.
Very professional service to help you get the right helper for your household. Very detailed discussion to help both parties understand the requirements and criteria so as to find the best fit candidates. Highly recommended!
Our experience with Chloe was very positive. We spoke to a lot of agencies before coming across Tailormaid. We engaged them as they were very personable and assuring. During our first visit, she came over to our place to ask us in detail about our requirements and made sure not to miss any important factors that we initially did not think of. We felt that the candidates she presented to us were chosen well, and that it met our needs; instead of pushing us to accept someone that did not. Once we settled on a candidate, she brought us along the process proactively. She updated us weekly via WhatsApp, detailing all the past, current and future steps, and clearly indicating the progress for each. For the conclusion of the entire process, she came over to our place and ensured that the handover was smooth. Thank you once again to Chloe of Tailormaid for your service! We'll gladly recommend this agency to our family and friends.
During the CB period, I reached out to various agencies and Chloe promptly replied. She was very helpful and very upfront about timelines. Through out the whole process Chloe was very patient, responsive and provided weekly updates. I will recommend her to anyone who wants someone who will go the extra mile to assist yiu
Chloe was super efficient and gave timely updates automatically. As an employer, I barely did anything as she took care of everything. When it comes to getting the right helper to suit your needs, Chloe is detailed in her gathering of requirements and understands what sort of help you need. Additionally, she onboards the helper well. If you believe in quality and equality for your helpers, Tailormaid is the way to go.
We were happy to come across Tailormaid Services when searching for an agent to help us manage to get a transfer maid. Chloe was able to guide us as newbies on what was needed and to make the process seamless, and to provide transparency to all parties including our new helper. Rest assured, you're in great hands with Chloe!
Chloe was very helpful and informative throughout the whole journey with me and my husband, especially since we are first time employers to hiring a helper. We were lost at the start and she was very patient with us and made the effort to understand our needs (first time parents) so that she can find a helper that is customised to our priorities. She keep the whole process as easy to digest as possible yet providing the necessary information so that we dont get overwhelmed by the process while looking after a newborn (i only start finding a helper 1month post partum). It was a pleasant experience and we are currently happy with our helper choice! Would highly recommend C&C services
From Day 1 when I contacted Chloe at Tailormaid she was responsive, informative and very helpful even when she did not have to be. She went beyond the call of duty. She made adjustments so that my helper and I could have a smooth transition to her next employer. She was professional and friendly which greatly helped with the concerns I have. The accommodation they provide to FDWs is great and nothing like the dorm type that most agencies offer. Although I have not used Tailormaid to hire a new FDW, they would be top of my list should we need one in the future. Thank you Chloe for representing Tailormaid and providing excellent service. Much appreciated!
So much to say but let's keep it sweet and simple. Highly recommended company. Chloe has been nothing but efficient, knowing I've three kids to handle alone, she made all the arrangements for me. All I had to do was sit back, sign and pay. Super affordable as compared to other agencies, which is a surprise cause her services are tip top. Not pushy, super friendly. I'm glad all went smoothly and crossing paths with her. Thanks Chloe!! Much appreciated.
It was a pleasure dealing with Chloe! She was very professional and thorough with all the questions to find out our needs and to tailor her proposal to what we require. will definitely recommend Tailormaid Services to anyone who's seeking an ethical and dedicated maid agency!
Probably the most ethical and professional agency you can find in SG, an agency which takes care of employers and helpers alike. Would like to commend Chloe for being v hands-on during handover. impressive! Keep up the good work.